openhaul Store Order & Shipping Policy

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Thank you for choosing openhaul Store. We are committed to handling every order with care and precision, and the policies below are written to give you complete confidence in your purchase from the moment you check out to the moment your package arrives at your door.

Order Processing

Orders placed with openhaul Store receive our prompt attention. We process every order within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your order ships, we will send you a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options to fit your schedule. Delivery timelines begin once your order has left our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be longer during high-volume periods, such as holidays or severe weather events.

International Shipping

openhaul Store ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are generally delivered within 7–14 business days after dispatch. Please note that any import duties, customs fees, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping cost.

Order Tracking

We are committed to full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you have not seen an update within 3 business days of receiving your order confirmation, please contact our customer support team for assistance.

Address Changes

If you need to update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. While we will make every effort to accommodate changes made after that window, we cannot guarantee that the address can be modified once the order enters processing.